FAQs

Processing Times: All items are made to order, and nothing is ready to ship unless otherwise stated. Your order will processed within 5-10 business days, if not sooner. 

Shipping Estimates: Once your order has been completed, it will be shipped using the delivery method you selected at checkout.

UPS Ground is an average of  2-5 days for delivery.

Fedex is an average of 2-5 days for delivery.

These timeframes are estimates and are not a guaranteed arrival window, as it varies greatly from area to area on how quickly items will actually arrive.

Cancellations: Once your order is finalized in our system, we are not able not able to offer cancellations for any reason. Your blank sweatshirt is ordered through our supplier upon receipt of your order. This includes orders that may not arrive within your expected timeframe. Please see processing & shipping estimates above.

If there is an error with sizing or personalization, please reach out to us within one business day of placing your order and we will make a note on our end to make the change.

Returns: We do not offer returns. All orders are custom made with your size and specifications, so we are not able to offer any type of returns or exchanges.

If there is a quality issue or error with your order on our part, please don’t hesitate to reach out to us, as we stand behind our items 100%.